What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run it — your name, contact details, and wallet identifiers for payment processing via bKash, Nagad, and Rocket. Every deposit or withdrawal you make through those rails generates a transaction record we retain
-
1
for account reconciliation and dispute resolution. We also collect device and session data — your browser type, IP address, and session timestamps — to keep your account secure and detect unusual activity. If you contact our support team, that conversation is logged so we can follow
-
2
up accurately. We do not sell your data to third parties. We share it only where our payment processors need it to complete your bKash, Nagad, or Rocket transaction, or where applicable law requires disclosure. Cookie data tracks your session state so the lobby loads correctly
-
3
on your next visit; you can manage cookie preferences in your browser settings. Data retention follows the period required by applicable financial record-keeping rules in your region. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.